What are rewards points? How do I use them?
Our rewards program is a way for our customers to save even more! We offer rewards points on every order you place which accumulate each quarter. At the end of each quarter, you will receive a rewards certificate based off of the number of rewards points you have earned. You can earn rewards points other ways to so be sure to check back often for new, exciting specials!
Learn more about our rewards program
What is PayPal and how do I use it?
PayPal is a safe, convenient way to pay for purchases online. PayPal will securely store your personal and credit card information which can be used to make purchases without revealing this information to us. This is beneficial for customers who make a lot of online purchases to easy transmit your information. For most users, we recommend using our Secure Checkout, but if you prefer to use PayPal, you can click on the "Check out with PayPal" button on the shopping cart page and follow the steps they provide.
I found a product somewhere else at a lower price, how do I price match?
If you find an item at a lower advertised price by an authorized reseller, please send a link to info@Skingroupe.com and we will match the lower price (this excludes unauthorized resellers). Unauthorized resellers include eBay and Amazon.com in which the actual seller of the product cannot be verified. Most of our products are required to be sold under the direction of an approved, licensed dermatologist and any site obtaining these products in an unethical manner invalidates the price match. This guarantee is run at the discretion of SkinGroupe.com and does not apply to near expiration products, discontinued or promotional items.
Learn more about price matching
When is a certain product going to be off of backorder?
